Fighting is continuing in parts of Sudan despite a 72-hour ceasefire largely holding.
Speaking via phone from Omdurman, the adjoining city to the capital Khartoum, the BBC's Mohammed Osman said there was fighting near TV and radio buildings.
He also said there was "no fuel at all", a lack of doctors, and people struggling to access food and money.
The ceasefire, which began at midnight local time (22:00 GMT) on Monday, is due to expire at the start of Friday.
The conflict began on 15 April amid a power struggle between the leaders of Sudan's regular army and rival group the Rapid Support Forces (RSF).
He said he can still hear explosions and gun fire, with military planes in the air, although it was quieter than before the ceasefire.
"It is difficult for us to sleep. We are scared. The children are scared because there are large explosions and bullets around us. We lay on the ground. But honestly the last few days the situation has got better," he told BBC World Service's OS programme.
Osman said both warring factions were claiming they control important places like airports and army headquarters. There is no internet access and phone lines are poor, he added.
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