Beware of Italy Car Rent |
Üdvözöllek a Fórumban! ( Bejelentkezés | Regisztráció )
Beware of Italy Car Rent |
May 11 2019, 04:23 AM
Létrehozva:
#1
|
|
Advanced Member Csoport: Members Hozzászólások: 59 Csatlakozott: 29-September 18 Azonosító: 807 |
We rented a car from this Italy Car Rent while on holiday in Sicily. Yes, it was cheap BUT when we returned the car, they identified a tiny dent in the front passenger door, about the size that might be caused by a car door hitting it on opening. We had not had an accident, and had not noticed the mark when we picked the car up. The car was dirty when we collected it, both inside and out, and had large scrapes along both sides. They charged us three hundred Euros as a result of the tiny mark. Strongly recommend that you do NOT book with this company.
|
|
|
May 11 2019, 04:24 AM
Létrehozva:
#2
|
|
Advanced Member Csoport: Members Hozzászólások: 480 Csatlakozott: 8-September 18 Azonosító: 761 |
That's not just Italy Car Rent, that's every Car Rental company, if the damage was not identified prior to accepting the vehicle, any new damage found on its return is the responsibility of the renter, even if it was not your fault. If you paid with a Credit Card, most major rental card companies provide free insurance on rental cars that they just don't tell you about, so hopefully you paid with a credit card that provides that.
|
|
|
May 11 2019, 04:26 AM
Létrehozva:
#3
|
|
Member Csoport: Members Hozzászólások: 22 Csatlakozott: 11-May 19 Azonosító: 1,064 |
That's not just Italy Car Rent, that's every Car Rental company, if the damage was not identified prior to accepting the vehicle, any new damage found on its return is the responsibility of the renter, even if it was not your fault. If you paid with a Credit Card, most major rental card companies provide free insurance on rental cars that they just don't tell you about, so hopefully you paid with a credit card that provides that. We have travel insurance. The point is that the damage was minute - almost imperceptible. We've rented cars around the world, and have never before received such treatment, |
|
|
May 11 2019, 04:26 AM
Létrehozva:
#4
|
|
Advanced Member Csoport: Members Hozzászólások: 62 Csatlakozott: 28-August 18 Azonosító: 731 |
It doesn't matter if the damage was small, it was still damage and you're responsible for it. Italian rental agencies are notorious for checking their cars and not letting any damage get by them. This is why it's so important to document everything and have good insurances.
|
|
|
May 11 2019, 04:27 AM
Létrehozva:
#5
|
|
Advanced Member Csoport: Members Hozzászólások: 242 Csatlakozott: 31-October 18 Azonosító: 886 |
We rented a car from this Italy Car Rent while on holiday in Sicily. Yes, it was cheap BUT when we returned the car, they identified a tiny dent in the front passenger door, about the size that might be caused by a car door hitting it on opening. We had not had an accident, and had not noticed the mark when we picked the car up. The car was dirty when we collected it, both inside and out, and had large scrapes along both sides. They charged us three hundred Euros as a result of the tiny mark. Strongly recommend that you do NOT book with this company. We are super insistent about documenting every little mark as a result of being cheated like this -- we had a car where the agent said 'oh that's nothing' when we took the car and then we got charged on return for that pre-existing tiny mark. They really are all crooks. So now we religiously document. What we discovered in Italy was that they actually have a stamp they will affix to your paperwork that says 'no damage smaller than 5cm will be charged' and they only bring that out and apply it when you try to get them to document a bunch of small stuff. They will also cheat on gas so it is imperative to have a receipt from just before returning the car. |
|
|
May 11 2019, 04:27 AM
Létrehozva:
#6
|
|
Advanced Member Csoport: Members Hozzászólások: 59 Csatlakozott: 29-September 18 Azonosító: 807 |
Will not use again. Very poor car substitute - not even vaguely similar to car advertised - Opel Moka not Alfa Giulietta ordered. Appalling lighting in car park making proper inspection impossible. Hit by 290 euro penalty for dubious and massively overcharged scratches which could not have been found in the dark car park at handover. Would probably have been charged for wing mirror scratch if I had not pointed out. Tiny alloy scratch was oxidised and definitely not my fault but incurred a 130 euro charge for that alone. Agent said car was new so must be my fault, although I found scratches on wing mirror at pickup contradicting that assertion. Poor car. Sharp, exploitative practice. Will not use the this small, unprofessional company again.
|
|
|
May 11 2019, 04:31 AM
Létrehozva:
#7
|
|
Advanced Member Csoport: Members Hozzászólások: 261 Csatlakozott: 28-October 18 Azonosító: 884 |
I am always a little surprised that advocates are so negative about taking the CDW. While it is expensive and perhaps even a rip-off, too little attention is paid to the time, energy, stress, and ultimate cost that might be avoided by simply opting for CDW. It remains, of course, an individual decision. A downside that also needs mentioning is that all forms of insurance may not cover if the rental agreement is violated, such as the car being damaged while driven by an unauthorized driver or damaged while driving on unpaved roads, to name two exceptions. If you want to know more details please visit here Car Rental USA Under 25 Years Old
|
|
|
May 11 2019, 04:31 AM
Létrehozva:
#8
|
|
Advanced Member Csoport: Members Hozzászólások: 59 Csatlakozott: 29-September 18 Azonosító: 807 |
I am always a little surprised that advocates are so negative about taking the CDW. While it is expensive and perhaps even a rip-off, too little attention is paid to the time, energy, stress, and ultimate cost that might be avoided by simply opting for CDW. It remains, of course, an individual decision. A downside that also needs mentioning is that all forms of insurance may not cover if the rental agreement is violated, such as the car being damaged while driven by an unauthorized driver or damaged while driving on unpaved roads, to name two exceptions. If you want to know more details please visit here Car Rental USA Under 25 Years Old I am an advocate and recommend taking the insurance when renting outside the U.S. I do it because my wife would drive me nuts over my driving if she had to worry about a ding on a car. To me it's worth every penny. |
|
|
May 11 2019, 04:31 AM
Létrehozva:
#9
|
|
Advanced Member Csoport: Members Hozzászólások: 62 Csatlakozott: 28-August 18 Azonosító: 731 |
Capital One Venture Card includes a CDW waiver when you use their card for the rental, also Loss of Use is included. I do not know about liability.
|
|
|
Szöveges verzió | A pontos idő: 17th November 2024 - 05:53 PM |