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Dear Ada: That must be some fancy diagnostic process, if it takes almost a year to conduct. Sheesh. You showed us your documentation, including lots of emails back and forth with the company,cheap jordans,cheap jordan shoes, and you weren’t kidding: they’ve had your kid’s computer since August 2014.

You told us you bought both tablets on June 12, 2014 but didn’t unpack them from their boxes until the following month because you didn’t want the kids to load them up with games all summer. By the time you tried them out and discovered the defective charging port, it was too late to return them to Walmart.

We got in touch with Sara Trujillo, spokeswoman for Monster Inc., and asked her to help track down your MIA tablet. She got back to us right away. She said they’re still trying to figure