5 examples of effective NLP in customer service It also supports custom entity recognition, enabling users to train it to detect specific terms relevant to their industry or business. MonkeyLearn offers ease of use with its drag-and-drop interface, pre-built models, and custom text analysis tools. Its ability to integrate with third-party apps like Excel and […]
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The 21 best customer service software tools for 2024
Top 7 Customer Service Software Solutions For Enhanced Support In 2024 The LiveAgent integration enables LiveAgent users to create and edit new and existing PipeDrive deals directly inside the LiveAgent ticket info panel. Digital natives like Gen Z prefer social media communication because it’s an always-on channel. Other consumer groups turn to social channel as […]
Building a rule-based chatbot in Python
How To Create an Intelligent Chatbot in Python Using the spaCy NLP Library In this file, we will define the class that controls the connections to our WebSockets, and all the helper methods to connect and disconnect. In the code above, the client provides their name, which is required. We do a quick check to […]