AI News

Self-service that delights customers: How the IBM Partner Ecosystem is harnessing generative AI assistants in the banking and financial sectors A data scientist at a midsize hedge fund told BI that generative AI…

Retail chatbot examples: Three successful recipes to unlock sales By recording these interactions, businesses can identify patterns, refine their offerings, and streamline their customer support processes. This data-driven approach empowers companies to make…

Customer Service Solutions for Digital Customer Experience For example, while one company may be content with simple chat software, others may need a complex solution that supports multichannel communication with customer. A customer…