[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] [Z] Cababa, Sheryl     bio of      HTML design      usability testing  cache  [See Browser cache] Capa, Robert     cropping images  Carpenter, Kris     bio of      evaluating web sites      project management  Carter, Matthew     Verdana typeface  cascading stylesheets  [See Stylesheets] cash  [See Online cash] categorizing content     steps for creating information architecture  category-based site organization      creating categories  CGI scripts  channel targeting (online advertising)  checklists     what to avoid on web site  2nd  choosing  [See Selecting] clarity     of web design  clarity of language (online advertising)  clarity of section labels  Clarke, Arthur C.     technology and magic  clear section names     selecting  2nd  click rate     improving         MSN.com example  2nd  clicking     versus scrolling  2nd  clickthrough (online advertising)  clickthrough patterns  client-server relationship  client-side scripts      JavaScript  2nd  3rd  cluttered pages  2nd  CMYK (Cyan Magenta Yellow Black) colors  codecs (video compression)  ColdFusion  collaboration     building team for application development      encouraging  2nd  3rd  4th      importance of  2nd      problems with geographically dispersed team      team management  2nd      with engineers  2nd  collaboration (application development cycle)  2nd  3rd  collecting     email addresses  2nd  3rd  4th  color     and visual design          creating color systems  2nd          matching print and screen colors  2nd          meanings of color          selecting  2nd  3rd          web-safe color palette  2nd      effect on compatibility      front door design      visual design tips  color capability     effect on web design  color systems     creating  2nd  colors     reducing in GIF images  combination names for web sites  2nd  commission-based services     matchmaking (revenue model)  communicating     with engineering         during application development  2nd  3rd  communication with team     languages for  community moderators     role of  community specialists     role of  2nd  company org chart     as site structure  2nd  company web sites     setting goals for  2nd  compatibility     building web sites for  2nd  3rd  4th  5th          action section          statistics on industry usage      effect on web site reliability  compelling ads (online advertising)  competition     copying from      including in product plans  competitive analysis  2nd      evaluating competitors  2nd          action section      identifying competitors  2nd  3rd          action section  complete URLs  compression  2nd  3rd      audio files  2nd      of images          designing for speed      video files  considered purchases     selling  consistency     visual design tips  consistent section names     selecting  2nd  3rd  consultants     risks of trusting  content inventory     steps for creating information architecture  2nd  content targeting (online advertising)  content updates     encouraging repeat visitors  contextual ads (online advertising)  contextual placement (online advertising)  2nd  continuous improvement     importance of  2nd  controlled design     designing for speed  conventions  [See Web conventions] converting     HTML to XHTML  Cook, Jason     lack of focus  Cook, Jason, bio of  copyeditors     role of  copying from competition  copywriters     role of  Corcoran, Cate     bio of      communicating with engineers  2nd      creating navigation systems      importance of user experience      navigation      registering misspelled domain names  core features of web site     defining  corporate department-based site organization  2nd  corporate politics      problems with      team management  2nd  corporate web sites  [See Company web sites] corporation and web agency     team structure  2nd  cost     effect of web site speed on  creative directors  [See Design leads] creative leads  [See Design leads] credit cards     for online payment  cropping images  2nd  cross-media promotion strategies  2nd  3rd  4th  cross-platform design  cross-platform inconsistencies     fonts  cross-platform testing     improving site speed  CSS (cascading stylesheets)  [See Stylesheets] customer feedback  2nd  customer feedback (user research tool)     understanding user behavior  2nd  customized reports     email promotion strategies